He left us a great legacy. Frederick Taylor advanced a total system of management, one which he built from pieces taken from numerous others—whom he rarely would credit [...] His genius lies in formulating a philosophy, of being a missionary (p. 287)
often arrogant, somewhat caustic, and inflexible in how his system should be implemented [...] Taylor was cerebral; like a machine he was polished and he was also intellectual [...] Taylor’s brilliant reasoning was marred when he attempted to articulate it, for his delivery was often demeaning, even derogatory at times. (p. 293)